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Frequently Asked Questions
Order
Your order will be processed and should arrive within 3-5 business days. However, during our busier times, it might take a little longer to reach you. Rest assured, we will keep you updated if there are any delays in sending your items.
No, we only ship within UK at the moment.
We hold a deep commitment to ethical practices and compassionately choose suppliers who share our stance against live-plucking and any form of animal mistreatment. It's a heart-led choice for us to only use duck feathers that are a gentle by-product of the food industry.
Should you prefer, we also offer synthetic cushion inners.
For bespoke orders and tailored requests, please feel free to contact us at bespoke@amourihome.com. We're excited to assist you in creating something uniquely yours. The turnaround time is 4-6 weeks.
Yes, please contact us for sample requests.
Items must be returned within 14 days of receipt, undamaged and in their original packaging. For more information, please refer to our returns policy here.
At Amouri Home, we believe that the cushion is not only about the covers and design but also about inners. Our cushion inners are specially crafted to complement our covers, giving them oversized feel that's a signature part of the Amouri Home experience. As such, we do not offer the option to purchase covers and inners separately.